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jsm888 Privacy Policy for Malaysia

Cash or Bust, Money Coming and Football Studio create account, wallet and device data; this Privacy Policy explains how we collect, use, protect and retain those records.

Malaysia account dataCookie controlsWallet record handlingPrivacy request path
jsm888 jsm888 Privacy Policy for Malaysia
PRIVACY CONTACTS

Contact us about privacy records

Privacy questions need a clear path, so we keep account-related contact separate from general lobby chat.

Live chat privacy queue Use live chat when you are logged in and need a privacy check tied to your current session. We can confirm what account detail is visible and route deeper requests to the privacy team.
Email privacy request Send an email when you need a written record of a correction, access request or deletion question. Include only the data needed to identify your account and avoid sending bank passwords.
Security escalation Contact us quickly if you believe your login, device or wallet record has been accessed without permission. We may lock account changes while we check recent sessions and payment references.
DATA CARE

Account data care from wallet to lobby

Our privacy process follows the path your account takes: sign-in, lobby browsing, game launch, wallet action and support contact.

Collection purpose

We collect only data linked to account creation, login, wallet movement, support handling, security checks and service messages. Optional data is treated separately from records needed to operate your account.

Cookie settings

Cookies help keep you signed in, remember language choices and measure page errors. You can adjust browser settings, but blocking some cookies may affect login, wallet checks or lobby loading.

Login protection

Device signals, session timestamps and failed login records help us detect unusual access. If a pattern looks unsafe, we may request extra account checks before allowing privacy or wallet changes.

Record retention

We retain account and payment records for as long as needed for service operation, legal duties, security checks and dispute handling. When the reason ends, we delete or anonymise eligible records.

Change requests

You may ask us to correct contact details, check account records or erase data that is no longer needed. We verify your identity before making changes that affect privacy or access.

Partner sharing

Payment and security partners may receive limited records needed to process Touch 'n Go, GrabPay, Boost dan FPX references, prevent fraud and meet legal duties. We do not sell personal data.

Privacy questions before you open an account

Read these privacy answers before you share account details or start using the lobby. They explain what data we collect, why payment records matter, how cookies work and how you can contact us about changes. If your question involves a specific wallet entry, session or device, include the relevant date and channel so we can locate the record without asking for extra data.

We collect account details, contact records, login activity, device signals, wallet references, support chats and game session records. The exact data depends on what you use, such as live tables, slots or payment tools.

Payment records help us trace Touch 'n Go, GrabPay, Boost dan FPX activity, confirm account ownership and handle disputes. We use references and timestamps, not your private banking password or unrelated bank activity.

Yes. You can ask us to correct contact details, check account records or remove eligible data. We must verify that the request comes from you before changing records tied to privacy or access.

Cookies support login sessions, language choices, security checks and page performance. If you block some cookies, parts of the lobby or wallet may load poorly, and we may need extra verification.

Only staff and service partners with a work reason can access relevant records. Support may see chat history, payment partners may see transaction references, and security teams may see login signals.

Retention depends on the record type and reason for collection. We keep account, wallet and security records while needed for service operation, legal duties, dispute checks and fraud prevention, then delete or anonymise eligible data.

Access and eligibility depend on local law and are available where local law permits. If a restriction applies, we may limit account access while retaining required records for legal, security or dispute reasons.